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Park Place Technologies leverages AIOps to proactively identify hardware faults and maximize client uptime


customers supported


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AIOps for

proactive service modeling

Video: Park Place Technologies Innovates with AI & Machine Learning (1:46)

Global IT service provider Park Place Technologies uses TrueSight, an AIOps platform powered by machine learning and analytics, to elevate their IT operations and improve the quality and performance of digital services that run in their environments.

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“The artificial intelligence is really going to help us move from the reactive service model to proactive, and ultimately to predictive, where we’ll be able to see signs that there’s an impending failure and maybe remediate it before it happens, really saving our customer a lot of downtime. Without the BMC solution, we have no way of getting there.”

— Paul Mercina, Director of Product Management, Park Place Technologies

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